The Very Best Way to Build Sales in Your Restaurant
September 23, 2009 by Mary White-Cornell
Filed under Customer Experience, Operations
Get out of your office.
That’s right. During peak periods you should be interacting with your customers – shaking hands and kissing babies. This is your time to build relationships with the folks that pay your salary. Make them feel important, learn their names, become their friends, set a great example for your staff.
If you do [...]
Don’t Spend a Penny on Marketing Until You Do This
September 15, 2009 by Mary White-Cornell
Filed under Blog, Operations
Before you even think about marketing and advertising your restaurant consider this: What kind of experience are your new found guests going to have once they arrive at your restaurant. If you are not ready to WOW them – save your marketing dollars – invest in a scrub brush, a gallon of paint, a new [...]
Twitter Step by Step
September 15, 2009 by Mary White-Cornell
Filed under Blog
If you’re new to Twitter, the whole thing can be a mind-boggling experience. Here are some basic functions every effective business Twitter user should know.
STEP ONE
Before you attempt to dive into Twitter, take a moment or two to set up your profile. Make sure you add a picture of your logo – Do not leave [...]
18 Questions to Ask Before You Commit to a Sponsorship
September 6, 2009 by Mary White-Cornell
Filed under Building Sales
Make sure you spend your sponsorship dollars wisely – ask yourself these questions before you sign on the dotted line.
General:
Is it proven? Or is this the first year?
What is the investment?
Is it your customer?
Does it have PR potential?
What is the estimated attendance?
How many other sponsors are involved?
What other food vendors are involved?
What is the cost [...]