The Very Best Way to Build Sales in Your Restaurant
September 23, 2009 by Mary White-Cornell
Filed under Customer Experience, Operations
Get out of your office.
That’s right. During peak periods you should be interacting with your customers – shaking hands and kissing babies. This is your time to build relationships with the folks that pay your salary. Make them feel important, learn their names, become their friends, set a great example for your staff.
If you do this one simple thing for the rest of the year – your operations will improve and your sales will increase – GUARANTEED!
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I read about it some days ago in another blog and the main things that you mention here are very similar