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	<title>5 Mile Buzz &#187; Customer Experience</title>
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	<link>http://www.5milebuzz.com</link>
	<description>Local Store Marketing, specializing in reastaurants, bars &#38; lounges</description>
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		<title>The Very Best Way to Build Sales in Your Restaurant</title>
		<link>http://www.5milebuzz.com/2009/09/23/the-very-best-way-to-build-sales-in-your-restaurant/</link>
		<comments>http://www.5milebuzz.com/2009/09/23/the-very-best-way-to-build-sales-in-your-restaurant/#comments</comments>
		<pubDate>Thu, 24 Sep 2009 03:52:22 +0000</pubDate>
		<dc:creator>Mary White-Cornell</dc:creator>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Operations]]></category>

		<guid isPermaLink="false">http://www.5milebuzz.com/?p=569</guid>
		<description><![CDATA[
Get out of your office.
That&#8217;s right.  During peak periods you should be interacting with your customers &#8211; shaking hands and kissing      babies.  This is your time to build relationships with the folks that pay your salary.   Make them feel important, learn their names, become their friends, set a great example for your staff.
If you do [...]


Related posts:<ol><li><a href='http://www.5milebuzz.com/2008/12/23/how-to-build-restaurant-sales-in-january/' rel='bookmark' title='Permanent Link: How To Build Restaurant Sales in January'>How To Build Restaurant Sales in January</a></li><li><a href='http://www.5milebuzz.com/2011/06/15/1-way-to-build-sales-from-your-office/' rel='bookmark' title='Permanent Link: #1 Way to Build Sales from Your Office'>#1 Way to Build Sales from Your Office</a></li><li><a href='http://www.5milebuzz.com/2011/04/05/building-sales-with-a-contest/' rel='bookmark' title='Permanent Link: Building Sales With a Contest'>Building Sales With a Contest</a></li></ol>]]></description>
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		<title>The Simplest of Sales Building Tactics</title>
		<link>http://www.5milebuzz.com/2009/08/25/the-simpilest-of-sales-building-tactics/</link>
		<comments>http://www.5milebuzz.com/2009/08/25/the-simpilest-of-sales-building-tactics/#comments</comments>
		<pubDate>Tue, 25 Aug 2009 18:37:00 +0000</pubDate>
		<dc:creator>Mary White-Cornell</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Customer Experience]]></category>

		<guid isPermaLink="false">http://www.5milebuzz.com/?p=452</guid>
		<description><![CDATA[
Today, coming home from a long weekend of mountain biking in Oregon I passed by Willamette Valley Vineyards.  It looked like an inviting place and I do love wine, so I pulled off the highway for a visit.  It was an unplanned stop and a bit inconvenient since I wanted to beat rush hour, but [...]


Related posts:<ol><li><a href='http://www.5milebuzz.com/2011/04/05/building-sales-with-a-contest/' rel='bookmark' title='Permanent Link: Building Sales With a Contest'>Building Sales With a Contest</a></li><li><a href='http://www.5milebuzz.com/2008/12/23/how-to-build-restaurant-sales-in-january/' rel='bookmark' title='Permanent Link: How To Build Restaurant Sales in January'>How To Build Restaurant Sales in January</a></li><li><a href='http://www.5milebuzz.com/2009/04/20/buzz-bacon-says-fry-fry-and-fry-again-persistence-and-sizzle-pay-off/' rel='bookmark' title='Permanent Link: Buzz Bacon says: Fry, fry and fry again. Persistence and sizzle pay off!'>Buzz Bacon says: Fry, fry and fry again. Persistence and sizzle pay off!</a></li></ol>]]></description>
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		<title>The WOW! Factor</title>
		<link>http://www.5milebuzz.com/2009/08/20/the-wow-factor/</link>
		<comments>http://www.5milebuzz.com/2009/08/20/the-wow-factor/#comments</comments>
		<pubDate>Thu, 20 Aug 2009 18:38:25 +0000</pubDate>
		<dc:creator>Loma Gregg</dc:creator>
				<category><![CDATA[Building Sales]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Local Store Marketing]]></category>

		<guid isPermaLink="false">http://www.mediasitetoday.com/buzz/?p=329</guid>
		<description><![CDATA[How much time &#38; money do you spend to bring your customers in the door?
How much time &#38; money do you spend to train your staff how to take care of your customers once they’re there?
Let’s look at the logic.  You spend A LOT of time, effort and money to get customers through the door.

Newspaper [...]


Related posts:<ol><li><a href='http://www.5milebuzz.com/2009/08/18/how-much-should-you-spend-on-restaurant-marketing/' rel='bookmark' title='Permanent Link: How much should you spend on restaurant marketing?'>How much should you spend on restaurant marketing?</a></li><li><a href='http://www.5milebuzz.com/2009/09/15/twitter-step-by-step/' rel='bookmark' title='Permanent Link: Twitter Step by Step'>Twitter Step by Step</a></li><li><a href='http://www.5milebuzz.com/2009/05/07/all-night-happy-hours-are-creating-the-buzz/' rel='bookmark' title='Permanent Link: All Night Happy Hours Are Creating The BUZZ!'>All Night Happy Hours Are Creating The BUZZ!</a></li></ol>]]></description>
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		<title>Yes &#8211; The Customer is Always Right</title>
		<link>http://www.5milebuzz.com/2009/08/12/yes-the-customer-is-always-right/</link>
		<comments>http://www.5milebuzz.com/2009/08/12/yes-the-customer-is-always-right/#comments</comments>
		<pubDate>Thu, 13 Aug 2009 01:17:56 +0000</pubDate>
		<dc:creator>Mary White-Cornell</dc:creator>
				<category><![CDATA[Building Sales]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Operations]]></category>

		<guid isPermaLink="false">http://www.mediasitetoday.com/buzz/?p=182</guid>
		<description><![CDATA[
Oh, how we love compliments &#8211; about our food and our service and what a wonderful evening everyone had.  But are we just as gracious when confronted with a unhappy customer?
Seth Godin has a great post about how to respond to negative feed back.  In it he explains how simple it is  to disarm an [...]


Related posts:<ol><li><a href='http://www.5milebuzz.com/2010/10/12/716/' rel='bookmark' title='Permanent Link: Three Simple Things'>Three Simple Things</a></li><li><a href='http://www.5milebuzz.com/2009/08/20/the-wow-factor/' rel='bookmark' title='Permanent Link: The WOW! Factor'>The WOW! Factor</a></li><li><a href='http://www.5milebuzz.com/2009/09/23/the-very-best-way-to-build-sales-in-your-restaurant/' rel='bookmark' title='Permanent Link: The Very Best Way to Build Sales in Your Restaurant'>The Very Best Way to Build Sales in Your Restaurant</a></li></ol>]]></description>
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		<title>All Night Happy Hours Are Creating The BUZZ!</title>
		<link>http://www.5milebuzz.com/2009/05/07/all-night-happy-hours-are-creating-the-buzz/</link>
		<comments>http://www.5milebuzz.com/2009/05/07/all-night-happy-hours-are-creating-the-buzz/#comments</comments>
		<pubDate>Fri, 08 May 2009 00:45:26 +0000</pubDate>
		<dc:creator>Loma Gregg</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Building Sales]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Quick & Easy Ideas]]></category>
		<category><![CDATA[Word of Mouth]]></category>

		<guid isPermaLink="false">http://www.mediasitetoday.com/buzz/?p=8</guid>
		<description><![CDATA[Buzz Marketing Experts Mary White-Cornell and Loma Gregg bring more than just the buzz&#8230; they bring the customers! Events gathering from 30 &#8211; 400 happy faces are brought to establishments in the Seattle and its Eastside.  A recent online announcement was answered with a rush of RSVP&#8217;s to fill the house within 4 days of [...]


Related posts:<ol><li><a href='http://www.5milebuzz.com/2010/10/10/appreciation-happy-employees-great-roi/' rel='bookmark' title='Permanent Link: Appreciation + Happy Employees = Great ROI'>Appreciation + Happy Employees = Great ROI</a></li><li><a href='http://www.5milebuzz.com/2010/11/03/easy-way-to-find-hundreds-of-new-guests/' rel='bookmark' title='Permanent Link: Easy Way to Find Hundreds of New Guests'>Easy Way to Find Hundreds of New Guests</a></li><li><a href='http://www.5milebuzz.com/2009/04/20/buzz-bacon-says-fry-fry-and-fry-again-persistence-and-sizzle-pay-off/' rel='bookmark' title='Permanent Link: Buzz Bacon says: Fry, fry and fry again. Persistence and sizzle pay off!'>Buzz Bacon says: Fry, fry and fry again. Persistence and sizzle pay off!</a></li></ol>]]></description>
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		<title>6 Quick Tips For Newsletters</title>
		<link>http://www.5milebuzz.com/2008/11/18/6-quick-tips-for-newsletters/</link>
		<comments>http://www.5milebuzz.com/2008/11/18/6-quick-tips-for-newsletters/#comments</comments>
		<pubDate>Wed, 19 Nov 2008 01:23:05 +0000</pubDate>
		<dc:creator>Loma Gregg</dc:creator>
				<category><![CDATA[Building Sales]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Free Things To Do Today]]></category>
		<category><![CDATA[Quick & Easy Ideas]]></category>
		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://www.mediasitetoday.com/buzz/?p=303</guid>
		<description><![CDATA[Did you know it costs six times more to make a sale to a new customer than to an existing one? You can use newsletters to focus your marketing on past customers. Keep costs down by collecting email addresses (fish bowls, contests, customer surveys) and putting your newsletters in a brief email!  3 or 4 [...]


Related posts:<ol><li><a href='http://www.5milebuzz.com/2009/08/20/8-ways-be-efficient-now/' rel='bookmark' title='Permanent Link: 8 Ways To Be Efficient NOW!'>8 Ways To Be Efficient NOW!</a></li><li><a href='http://www.5milebuzz.com/2009/01/18/do-restaurants-really-need-a-web-site/' rel='bookmark' title='Permanent Link: Do Restaurants Really Need a Web-Site?'>Do Restaurants Really Need a Web-Site?</a></li><li><a href='http://www.5milebuzz.com/2009/05/07/all-night-happy-hours-are-creating-the-buzz/' rel='bookmark' title='Permanent Link: All Night Happy Hours Are Creating The BUZZ!'>All Night Happy Hours Are Creating The BUZZ!</a></li></ol>]]></description>
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